{"id":53880,"date":"2022-05-07T09:36:55","date_gmt":"2022-05-07T07:36:55","guid":{"rendered":"https:\/\/lodgify.zebrastudio.agency\/?post_type=integration&#038;p=53880"},"modified":"2024-09-05T09:37:22","modified_gmt":"2024-09-05T07:37:22","slug":"duve","status":"publish","type":"integration","link":"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/","title":{"rendered":"Int\u00e9gration Duve"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Duve est la plateforme de gestion de l&rsquo;exp\u00e9rience client de A \u00e0 Z. Toutes ses fonctionnalit\u00e9s permettent d&rsquo;am\u00e9liorer la satisfaction des clients tout en augmentant les revenus de votre entreprise, le tout sans demander d&rsquo;efforts suppl\u00e9mentaires de la part de votre \u00e9quipe.<\/span><\/p>\n<p><span id=\"hs-cta-wrapper-d9bb53db-cb7a-491c-84ce-3c2634488f28\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-d9bb53db-cb7a-491c-84ce-3c2634488f28\" class=\"hs-cta-node hs-cta-d9bb53db-cb7a-491c-84ce-3c2634488f28\"><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/589108\/d9bb53db-cb7a-491c-84ce-3c2634488f28\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" id=\"hs-cta-img-d9bb53db-cb7a-491c-84ce-3c2634488f28\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/589108\/d9bb53db-cb7a-491c-84ce-3c2634488f28.png\" alt=\"D\u00e9couvrir Duve\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(589108, 'd9bb53db-cb7a-491c-84ce-3c2634488f28', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<p style=\"font-size: 11px;\" align=\"center\">Cette int\u00e9gration n\u00e9cessite un abonnement \u00e0 Duve et \u00e0 Lodgify.<\/p>\n<h2><b>Des check-ins simplifi\u00e9s\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Vos clients sont l\u00e0 pour se d\u00e9tendre, pas pour attendre l&rsquo;enregistrement ! Laissez-les plonger directement dans leurs vacances gr\u00e2ce aux check-ins en ligne de Duve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En rassemblant tous les d\u00e9tails n\u00e9cessaires avant que les clients ne posent le pied sur votre propri\u00e9t\u00e9, vous lib\u00e9rez non seulement votre personnel, mais vous obtenez \u00e9galement des informations imm\u00e9diates sur les pr\u00e9f\u00e9rences et les besoins de chaque client. De plus, comme vous \u00eates d\u00e9j\u00e0 en contact avec vos clients avant leur arriv\u00e9e, vous pouvez facilement leur communiquer toute information importante qu&rsquo;ils doivent conna\u00eetre \u00e0 l&rsquo;avance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mieux encore, l&rsquo;int\u00e9gration des cl\u00e9s digitales de Duve \u00e9limine le probl\u00e8me de la gestion des cl\u00e9s physiques. D\u00e8s que les clients effectuent leur enregistrement en ligne, ils re\u00e7oivent une cl\u00e9 digitale s\u00e9curis\u00e9e, qui leur donne un acc\u00e8s pendant toute la dur\u00e9e de leur s\u00e9jour, sans qu&rsquo;ils aient \u00e0 se soucier de perdre ou d&rsquo;\u00e9garer leurs cl\u00e9s !<\/span><\/p>\n<h2><b>Une application client en ligne\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">L&rsquo;exp\u00e9rience client se poursuit de mani\u00e8re optimale apr\u00e8s l&rsquo;enregistrement sur l&rsquo;application Duve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Qu&rsquo;il s&rsquo;agisse de trouver les meilleures attractions locales, de comprendre comment utiliser les \u00e9quipements de la chambre ou de r\u00e9server des services suppl\u00e9mentaires, l&rsquo;application Duve est con\u00e7ue pour fournir aux clients exactement ce dont ils ont besoin. En s&rsquo;appuyant sur les choix ant\u00e9rieurs, les pr\u00e9f\u00e9rences personnelles et une segmentation intelligente, l&rsquo;application pr\u00e9dit m\u00eame ce que vos clients pourraient vouloir ensuite, en leur fournissant des recommandations personnalis\u00e9es qui am\u00e9liorent leur s\u00e9jour.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mieux encore, l&rsquo;application pour les clients de Duve est enti\u00e8rement disponible en ligne, de sorte que les clients n&rsquo;ont pas besoin de t\u00e9l\u00e9charger quoi que ce soit. Elle est \u00e9galement enti\u00e8rement personnalisable, ce qui vous permet de l&rsquo;adapter \u00e0 votre marque en choisissant les polices, les couleurs, les logos, les images, la langue, et bien plus encore.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-53858 size-medium\" src=\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-780x362.png\" alt=\"\" width=\"780\" height=\"362\" srcset=\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-780x362.png 780w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-1024x476.png 1024w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-768x357.png 768w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-1536x714.png 1536w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-2048x951.png 2048w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Guest-App-525x244.png 525w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/p>\n<h2><b>Des suppl\u00e9ments personnalis\u00e9s<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Comme mentionn\u00e9 pr\u00e9c\u00e9demment, Duve anticipe les besoins et envies de vos clients avant m\u00eame qu&rsquo;ils ne s&rsquo;en rendent compte, et c&rsquo;est l\u00e0 que les ventes additionnelles prennent tout leur sens.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u00e8s que vos clients r\u00e9servent, Duve commence \u00e0 leur proposer une large gamme d&rsquo;options sur mesure, qu&rsquo;il s&rsquo;agisse de surclassements de chambre, d&rsquo;\u00e9quipements suppl\u00e9mentaires, d&rsquo;enregistrement anticip\u00e9 ou de d\u00e9part tardif. Gr\u00e2ce \u00e0 l\u2019analyse des donn\u00e9es, Duve comprend pr\u00e9cis\u00e9ment ce que recherchent vos clients et leur propose des options adapt\u00e9es, sans les inonder de suggestions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ces suppl\u00e9ments personnalis\u00e9s augmentent non seulement vos revenus, mais ils enrichissent aussi l&rsquo;exp\u00e9rience de vos clients.<\/span><\/p>\n<h2><b>Analyse des donn\u00e9es<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Mais comment Duve conna\u00eet les envies de vos clients ? Tout repose sur l&rsquo;exploitation des donn\u00e9es.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Duve commence \u00e0 \u00e9tablir le profil de chaque client d\u00e8s la r\u00e9servation, en utilisant les informations fournies ainsi que les actions effectu\u00e9es par le client. Vous pouvez suivre, ajuster et segmenter ces donn\u00e9es pour prendre des d\u00e9cisions \u00e9clair\u00e9es, surpasser vos concurrents, et offrir une exp\u00e9rience optimale \u00e0 vos clients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enfin, utilisez les outils d\u2019analyse de Duve pour suivre la performance de vos h\u00e9bergements et identifier les domaines \u00e0 am\u00e9liorer. Le tableau de bord visuel de Duve vous permet de surveiller facilement l&rsquo;am\u00e9lioration de l&rsquo;exp\u00e9rience client, la communication, et les performances de vos services.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-53865\" src=\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-780x359.png\" alt=\"\" width=\"780\" height=\"359\" srcset=\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-780x359.png 780w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-1024x471.png 1024w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-768x353.png 768w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-1536x706.png 1536w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-2048x942.png 2048w, https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Analytics-525x241.png 525w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/p>\n<h2><b>Communication centralis\u00e9e<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">En plus de tous les avantages mentionn\u00e9s, Duve propose un hub de communication unifi\u00e9 qui vous permet d&rsquo;envoyer, recevoir, suivre et g\u00e9rer toutes vos communications \u00e0 partir d&rsquo;une seule plateforme.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pas le temps de g\u00e9rer toutes vos communications ? Duve peut aussi s\u2019en charger !<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vous pouvez utiliser les r\u00e9ponses pr\u00e9-enregistr\u00e9es et les messages programm\u00e9s de Duve pour garantir que vos clients re\u00e7oivent toujours des communications opportunes tout au long de leur s\u00e9jour. Duve propose m\u00eame des agents IA qui agissent comme votre \u00e9quipe de service client 24h\/24 et 7j\/7.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les avantages vont bien au-del\u00e0 du simple gain de temps : la personnalisation garantit que vos communications s&rsquo;adaptent toujours \u00e0 vos clients, am\u00e9liorant ainsi leur exp\u00e9rience globale.<\/span><\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-d9bb53db-cb7a-491c-84ce-3c2634488f28\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-d9bb53db-cb7a-491c-84ce-3c2634488f28\" class=\"hs-cta-node hs-cta-d9bb53db-cb7a-491c-84ce-3c2634488f28\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/589108\/d9bb53db-cb7a-491c-84ce-3c2634488f28\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" id=\"hs-cta-img-d9bb53db-cb7a-491c-84ce-3c2634488f28\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/589108\/d9bb53db-cb7a-491c-84ce-3c2634488f28.png\" alt=\"D\u00e9couvrir Duve\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(589108, 'd9bb53db-cb7a-491c-84ce-3c2634488f28', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<p style=\"font-size: 11px;\" align=\"center\">Cette int\u00e9gration n\u00e9cessite un abonnement \u00e0 Duve et \u00e0 Lodgify.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Duve est la plateforme de gestion de l&rsquo;exp\u00e9rience client de A \u00e0 Z. Toutes ses fonctionnalit\u00e9s permettent d&rsquo;am\u00e9liorer la satisfaction des clients tout en augmentant les revenus de votre entreprise, le tout sans demander d&rsquo;efforts suppl\u00e9mentaires de la part de votre \u00e9quipe. Cette int\u00e9gration n\u00e9cessite un abonnement \u00e0 Duve et \u00e0 Lodgify. Des check-ins simplifi\u00e9s\u00a0 [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":53872,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"class_list":["post-53880","integration","type-integration","status-publish","has-post-thumbnail","hentry","integration-category-outils-professionnels"],"acf":[],"yoast_head":"<title>Int\u00e9gration Duve - Lodgify<\/title>\n<meta name=\"description\" content=\"Automatisez et personnalisez l&#039;exp\u00e9rience de vos clients du check-in jusqu&#039;au d\u00e9part avec notre nouveau partenaire, Duve.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Int\u00e9gration Duve - Lodgify\" \/>\n<meta property=\"og:description\" content=\"Automatisez et personnalisez l&#039;exp\u00e9rience de vos clients du check-in jusqu&#039;au d\u00e9part avec notre nouveau partenaire, Duve.\" \/>\n<meta property=\"og:site_name\" content=\"Lodgify\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-05T07:37:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Integration.png\" \/>\n\t<meta property=\"og:image:width\" content=\"258\" \/>\n\t<meta property=\"og:image:height\" content=\"128\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/\",\"url\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/\",\"name\":\"Int\u00e9gration Duve - Lodgify\",\"isPartOf\":{\"@id\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Integration.png\",\"datePublished\":\"2022-05-07T07:36:55+00:00\",\"dateModified\":\"2024-09-05T07:37:22+00:00\",\"description\":\"Automatisez et personnalisez l'exp\u00e9rience de vos clients du check-in jusqu'au d\u00e9part avec notre nouveau partenaire, Duve.\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/integrations\/duve\/#primaryimage\",\"url\":\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Integration.png\",\"contentUrl\":\"https:\/\/lodgify.zebrastudio.agency\/wp-content\/uploads\/2024\/09\/Duve-Integration.png\",\"width\":258,\"height\":128},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/#website\",\"url\":\"https:\/\/lodgify.zebrastudio.agency\/fr\/\",\"name\":\"Lodgify\",\"description\":\"Vacation Rental Software &amp; 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